A leading print broker and a group of promotional print companies were struggling to manage customer orders through phone calls and emails. Information gaps, outdated pricing, and stock mismanagement led to delays, wrong production, and unhappy customers.
By deploying PrintPLANR’s Web-to-Print B2B Storefront, these companies revolutionized how their customers ordered products, particularly in the hospitality and real estate sectors.
Before implementing PrintPLANR, these companies faced:
Orders came in via phone calls or emails, leading to missing details and production errors.
Prices and stock levels were often inaccurate, creating revenue losses and broken commitments.
Customers had no way to self-order, reorder, or check order status online.
Any online presence looked generic, making it harder to offer a truly branded experience.
Product data, pricing, and stock levels flowed directly from suppliers’ websites or third-party aggregators into each store in real time.
Over 100 custom-branded stores were created, each reflecting the customer’s own identity and offering a seamless ordering experience.
Eliminated out-of-stock surprises and outdated prices by syncing directly with suppliers.
Orders flowed directly into the company’s MIS backend. In some cases, automated workflows created jobs and purchase orders for internal review before sending to suppliers.
Customers could place new orders or reorder previous items without starting from scratch.
Variable data printing and on-behalf ordering simplified custom print jobs.
Built-in artwork review and approval process, with payment collection if needed, before orders moved to production.
Each portal appeared as the customer’s own ordering platform.
All orders and specifications were captured accurately within the portal.
Automated workflows and direct supplier integration cut order-to-production time significantly.
Hospitality and real estate clients now order on-the-go through their own portals.
Real-time pricing and stock visibility ended billing mistakes and stock-out issues.
New features like variable data printing, artwork approvals, and automated POs continue to evolve, making the system even more powerful.
With PrintPLANR’s B2B Web-to-Print platform, print brokers and promotional product suppliers transformed a time-consuming, error-prone ordering process into a streamlined, customer-driven digital experience.
If your print, signage, promotional, or apparel business is still managing orders through emails and calls, PrintPLANR can help you move to a branded, supplier-integrated B2B storefront that reduces time lag, improves accuracy, and keeps customers delighted.
Get in touch with us today to learn how you can launch your own supplier-driven B2B stores.
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